Shipping policy

Shipping Policy

Last updated: October 8, 2026

Where We Ship
We currently ship to all addresses in the United States. We do not ship to P.O. boxes or to other countries at this time.

Free Shipping
We offer free standard shipping on all orders delivered within the United States and Canada, with no minimum purchase required.

Order Processing Time
After your purchase is completed, it takes 2 to 3 business days to prepare and process your order before it ships. Orders placed on weekends or public holidays begin processing on the next business day.

Delivery Time
Once your order has shipped, delivery takes approximately 7 to 14 business days. In many cases delivery times can be shorter. In total, you can expect to receive your order roughly 9 to 17 business days after purchase. Business days are Monday through Friday, excluding public holidays. All delivery times are estimates and are not guaranteed. They may vary due to carrier delays, customs processing, weather, or periods of high demand.

Order Confirmation and Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 48 hours after receiving it for tracking information to update.

Shipping Address
Please make sure your shipping address is complete and correct at checkout. We are not responsible for orders delivered to an incorrect address provided by the customer. If you notice a mistake, contact us right away.

Lost or Delayed Packages
If your order has not arrived after 20 business days, please contact us and we will investigate with the carrier and, if needed, send a replacement or issue a refund.

Contact Us
Questions about your order? Email us at homecozyshopping@gmail.com.